Terms of Sales

 

 

 

Montulet Luxury Menswear

 

Terms of Sales

Online sales

 

 

Application of our general conditions

 

These terms and conditions contain and control the entire contract between the client (both and simultaneously: the legal or natural person who uses the services of the company, as well as the person who acts in his name or on his behalf or in the name or on behalf of third parties, hereinafter together referred to as "the customer") and our company, with regard to all products and deliveries requested or entrusted to us (hereinafter referred to as "the products").

 

These conditions are deemed irrevocably accepted by the customer by placing an order for products through our website, according to the terms indicated therein.

 

These conditions can be modified by our company at any time and without recourse. In the event of a discussion, the conditions in force at the time of the customer's order will apply.

 

 

Products sold - Best effort obligation

 

The products and services offered are those which appear in the catalog published on our website, with a detailed description and visual elements faithful to reality, but however without guarantee or obligation of result, particularly in terms of colors or information collected from of third parties (obligation of best effort in the presentation of products online).

 

Our company will not be responsible for electronic failures in the processing of an online visit or an order on the site.

 

In case of out of stock, our company will offer alternative products or a refund of the price paid to the customer.

 

 

Product prices

 

The prices of the products and services displayed on the website are indicated in euros and VAT included, but excluding taxes or costs of exportation, processing, delivery or transport.

 

The prices are modifiable at any time by our company. In the event of discussion, the applicable prices are those in effect at the time of confirmation of the order.

 

 

Placing an order

 

By correctly completing the online order form (personal data, product details, quantities required, acceptance of the general conditions) and by making full payment for the products chosen, the customer places a final and irrevocable order with our company for the products described in this order form.

 

The customer will receive from our company an electronic or other confirmation of his order. This confirmation constitutes a sales contract.

 

The right of ownership and the risk are transferred to the customer upon full payment of the price, even if the product has not yet been delivered.

 

 

Delivery time

 

Each product delivery time, if mentioned, is indicative only and a delay in delivery or execution will not entitle the customer to cancel the order or claim compensation, or suspend payments.

 

In any case, each unforeseen circumstance which obliges us to suspend our activities temporarily or permanently, will be considered as a case of force majeure as ao (but not limited to): accidents, war and its consequences, bad weather, strike, lack of workers or equipment, transport difficulties, health crisis and lockdown, etc., which manifest themselves with us or with our suppliers or service providers.

 

The temporary suspension of our services entails automatically and without compensation, the extension of the execution or delivery period initially planned during the period of force majeure increased by the time necessary to restart the delivery of the products.

 

 

Product Return - Consumers

 

In accordance with the applicable legislation, a customer who is qualified as a consumer has the right to notify the seller that he renounces his purchase, without penalty and without giving any reason, within 14 working days from the day after the day of delivery. of the product.

 

Within this period, the consumer must notify his intention to renounce by e-mail and return, at his own expense and risk, the product delivered to the operating headquarters of our company.

 

The products must be returned in their entirety (with their accessories) in their original packaging, without signs of use or damage and with the original purchase order or invoice. Any product that is not in new condition will therefore be refused. Our company will reimburse the customer (excluding shipping costs) of returned and accepted products, within thirty days of the return.

 

 

Guarantee

 

Regarding our deliveries and services, our guarantee is limited to that which we have been able to obtain from our own suppliers and service providers. The customer will not be able to claim a reimbursement of price or an indemnity higher than that of our own suppliers or service providers. In all cases, our guarantee is limited to the maximum reimbursement of the purchase price, excluding costs, or the replacement of non-conforming products, depending on the choice of our company.

 

An accidental loss or damage of the delivered products, or being the consequence of the act or the fault of the customer (eg bad handling, misuse, negligence or mere obsolescence), or of persons for whom he is responsible or that it tolerates (eg repair by a third party), is never the responsibility of our company.

 

In the event of a sale to consumers, the seller guarantees that the products sold comply with the applicable legal standards for the sale of consumer goods. In the event of non-conformity noted within sixty days from delivery, and to be entitled to the guarantee of our company, the consumer must inform us in detail and by registered letter by post.

 

 

Processing of personal data

 

All the personal data necessary for the realization or the follow-up of an order are treated in accordance with the legislation on the protection of the private life, are kept by our company and can be transmitted to thirds if such a transmission falls under the processing of an order or other intervention requested by the customer.

 

The customer also authorizes the company to 'use his personal data as part of the sales strategy, sales statistics, after-sales services, improving the quality of the site and the products offered, as well as advertising or commercial purposes.

 

The data is preserved by our company in order to guarantee optimal follow-up during a new order or product return.

 

The customer has the right to consult and have his personal data corrected at any time, or to oppose their retention or use, or to request their removal from our databases by written or electronic request at the headquarters of our society.

 

 

Solidarity and Validity of contractual provisions

 

All the client's commitments are based on each of them individually and in a joint and indivisible manner in the event of a plurality of clients. Anyone who places an order for third parties, or with a request for billing to third parties, guarantees for these third parties, in accordance with article 1120 of the civil code, and will always remain personally responsible for the payment if this does not is not carried out on time by this third party.

If one or more provisions of these conditions conflict with a mandatory legal provision, this will not affect the validity of the other conditions and the invalid provision will be converted into a valid provision which best corresponds to the letter and spirit of the these conditions.

 

 

Applicable laws and jurisdiction of the courts

 

Our orders and agreements are governed by the laws of the Kingdom of Belgium.

Any dispute relating to the creation, execution or interpretation of the order form, contract, invoice, general conditions or any other document under the contract, is submitted to the French-speaking courts of the district. the registered office of our company or those of the district of Brussels or those of the client's domicile and this according to the free choice of our company.